We have answers for:
Drop us an e-mail at support@visionpal.app and we will respond within 1 business day.
Contact
Call us at +65 8118 0039
Monday - Friday 9:00 AM - 6:00 PM
Human Resource / Administrator
Frequently asked questions
What are the fees involved for my organisation?
The fees involved are only for the benefit budget allocated to each employee. There are no additional costs or fees.
How many employees must my organisation have to provide vision benefits with VisionPal?
A minimum of 3 employees is all you need.
Does my organisation have to pay for the benefits upfront or can we pay as we use?
Your organisation may decide which payment plan best suits them.
Will you provide on-site eye screening at my workplace?
Yes, we conduct eye screenings at your workplace for your employees twice a year.
Where can our employees redeem their benefits?
They may utilise their benefits on our eye care platform visiondirectclub.com or visit any of our partner stores islandwide.
Drop us an e-mail at support@visionpal.app and we will respond within 1 business day.
Contact
Call us at +65 8118 0039
Monday - Friday 9:00 AM - 6:00 PM